Question 1

What is Presolv360 ?

Accepted Answer

Presolv360 is a neutral and independent platform providing Alternative Dispute Resolution (“ADR”), as well as Online Dispute Resolution (“ODR”) services, via its proprietary dispute resolution modules.

Question 2

What is ODR ?

Accepted Answer

ODR involves using legally recognized ADR mechanisms to resolve disputes in an online environment. It is a modern counterpart of ADR and refers to the use of technology to resolve disputes out-of-court, by adopting various mechanisms such as arbitration, conciliation, mediation, negotiation or a combination thereof (collectively referred to as “ADR Process”). It has the potential to solve for one of the most challenging problems faced by humanity –‘access to justice’. Click here to access Presolv360’s concept note on ODR.